Here are some frequently asked questions by our customers. If you have a questions, please feel free to contact us!
Yes! We ship around the world. If you do not see your country available, contact us.
We do not offer refunds. If your order arrives damaged, please contact us immediately so we can file a claim with our shipping partner. We will replace any items damaged free of charge.
No problem! Send us an email or call us as soon as possible and we’d be more than happy to make a correction.
Unfortunately, if we have already shipped the order, we won’t be able to make any changes to the order or shipping address.
We do our best to keep out prices 30-50% below our competitors while keeping our quality at or above others. We also charge at-cost shipping prices.
At this time we do not offer any additional discounts or codes to new or existing customers.
Ways to Save: We ship through USPS and currently for domestic orders, once an order gets to 2lbs shipping weight, shipping stays flat until you reach 20lbs. So the more you order, the cheaper shipping is. Combine orders with a friend, neighbor or family member that lives near you.
We responsible source our organic oils and essential oils and test for quality, smell and color before use. We never source oils grown or manufactured in China. All of our oils are organic, cold pressed, and solvent-free/hexane-free. We source from the following companies in 2024:
Tallow starts to melt between 85-95 degrees. Our tallow creams will melt at a lower temperature since they have a small amount of carrier oil in them. We don’t want to chance any of our tallow products melting in transit and only offer them for pick up between June – September. Thank you for understanding!
No. We do not recommend any type of HRT, Hormonal Birth Control, or USP Grade Progesterone while using Wild Yam Cream. Once you have stopped using other products, you may begin using Wild Yam Cream.
No. We discontinue use of Wild Yam Cream once you have missed your period or received a positive pregnancy test.
Yes. All of the ingredients are safe to use. There is less than 19g of castor oil in each bottle. Our recommended dosage of 1/4 of a dropper or .5g for each application contains less than .15g of castor.
No – not directly. Castor Oil diluted is fine to use. It should be diluted no less than 50% – 2:1 ratio or higher. Do not use castor on the abdomen (including packs) for detox or to alleviate cramps or constipation during pregnancy or while breastfeeding or during the week of menstruation.
Rosy Hill Organics
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